Profile Image Specifications

In order to upload a profile image, please note the following guidelines and constraints:

The format should be PNG or JPG.
The resolution should be equal or more than 300 x 300 pixels. If it has less resolution or one the side is longer than the other our system will crop it to adjust it to the desired size.
On your website the icon is shown 50 x 50 pixels in the chat window on the left side (example 1).
The profile image is shown in a rounded frame.
The maximum size of the image that our server will accept is 8 MB.

[ image example 1 ]

Profile square frame

If you want to show your profile in a square frame, you can add the following CSS lines in the desired chat campagne.

/* profile pucture square */
.img-circle {
border-radius: 0;
}