Markdown is a lightweight markup language with plain text formatting syntax. It is designed so that it can be converted to HTML. Markdown uses a very simple formatting syntax to accomplish the same thing that HTML or Rich Text Formatting does. The difference is that it's simpler than HTML and you don't have to worry about opening and closing tags. It also doesn't have all of the menus associated with most text editing programs. To format text, Markdown uses punctuation and characters you're already familiar with.

You have to use Markdown language within Cobrowser App on the following fields:

• Pre-chat information
• Opening text
• Closing text
• Automatic invite text
• Canned responses
• Customer service text

Some examples:

Images

Inline-style:
![alt text](https://github.com/adam-p/markdown-here/raw/master/src/common/images/icon48.png "Logo Title Text 1")

Reference-style:
![alt text][logo] [logo]: https://github.com/adam-p/markdown-here/raw/master/src/common/images/icon48.png "Logo Title Text 2"

Links


[I'm an inline-style link](https://www.google.com)

[I'm an inline-style link with title](https://www.google.com 

"Google's Homepage")

URLs and URLs in angle brackets will automatically get turned into links. 
http://www.example.com or <http://www.example.com> and sometimes 
example.com (but not on Github, for example).

If you have any questions related to Markdown language let us know.